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[Healthcare Webinar Series #3] How to Turn Online Patient Feedback into Actionable Insights

Topic/Description: You're promptly responding to online reviews and even requesting reviews from patients; but what's next? In this webinar learn what to do with all of that online feedback and how to operationalize it, both within patient experience and marketing initiatives. Key Takeaways: 1.     Why online feedback is an important piece of the puzzle 2.     Reporting on online feedback to leadership teams 3.     How to drive process improvement through operational insights 4.     Best practices for using online sentiment data to help guide marketing initiatives