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A Look at 2020’s Key Auto Trends & What They Mean for 2021, with AM-Online [WEBINAR]

Alongside AM-Online, Phil Capper of Reputation.com recently hosted a live webinar to introduce and discuss the findings of our recently updated 2020 Automotive Reputation Report, and discuss what they mean for the UK’s dealer groups looking ahead to 2021. The report takes a deep dive into Europe’s automotive industry, with a specific focus on the UK, DACH, and France across 33,000+ auto groups and dealerships, 18,000+ of which were in Europe. Over 40-minutes, Phil discusses the report’s findings and key results, as well as what they mean for you and the actions you can take to improve your service and revenue. Phil then takes an in-depth look at who the UK’s best performing auto brands are, and the specific dealerships which out-perform their competition, and why this is before switching his attention to 2021 and what steps auto brands can take now, based on the report's findings, to best prepare for the next year.