Tip of the Week: Mind Your Online Reviews — All the Time

October 24, 2017

Customers are talking about you online, on review sites and social posts. Don’t turn a blind eye.

Be sure you have processes in place to constantly and continuously monitor what’s being said about you online. It’s the only way to stay abreast of customer sentiment — and ensure any negative feedback is promptly addressed.

Learn how you can leverage Online Reputation Management to automatically and systematically monitor online reviews and social comments across the web.

 
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Michael Fertik Explores the New Reputational Risk for Banking Institutions
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  Tip of the Week: Respect — and Benefit From — Critical Feedback
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