No one can deny the dramatic impact Covid-19 has had on the Retail industry. As soon as the shelter-in-place orders were announced, stores closed...
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The 2020 holiday shopping season was anything but normal. It looks like the 2021 season will be more of the same. Here's what retailers can expect.
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Customer engagement is a two-way conversation, once you know what customers are saying in online reviews, your retail locations must respond back in order to optimize customer relationships.
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Curbside pick-up has become a way of life everywhere. But how will this retail trend continue to evolve as things return to some sense of normalcy? Check out this article to learn more.
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Retailers should always value their customers' reviews. We take a look at why they matter more than ever during the holiday shopping season.
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COVID-19 has created more than a few hardships for many retail businesses, for those that do come out on the other side they will likely need to place a strong...
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Retail foot traffic is increasing after COVID-19 restrictions have begun to loosen. According to The Wall Street Journal, foot traffic has almost reached pre-pandemic levels in the United States...
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With the CDC’s new announcement that vaccinated people can resume activities without wearing a mask or social distancing, businesses need to update their COVID-19 guidelines accordingly....
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Over the years, Google has taken significant steps to uplift the LGBTQ+ community, such as giving businesses tools to show their own support on their Google My Business (GMB) listings. But many...
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What is a localized marketing strategy? ✓ For a detailed look at this approach, including benefits, examples, and tips for success, click here!
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During the holiday season shoppers spent billions of dollars online, while foot traffic in brick-and-mortar stores dropped. To capitalize on this activity, retailers need to dial up their presence...
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In today’s “feedback economy,” the experiences people have with your brand have a direct impact on future revenue. In this webinar, Dave Schneider, CMO of Red Wing Shoes, shares why reputation and...
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When COVID-19 swept across the nation in early 2020, many retailers had to face a startling reality. Having a physical presence might be the foundation of some businesses, but it’s no longer the...
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COVID-19 has pushed customer-centric businesses to shift the way they do business. The current environment has become incredibly challenging for retailers as they struggle to find the best ways to...
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WEBINAR-AUFZEICHNUNG AUF ANFRAGE Die aktuelle Situation um COVID-19 zwingt alle Branchen zu außergewöhnlichen Maßnahmen. Wir verstehen, dass dies eine schwierige Zeit ist und möchten unsere...
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The COVID-19 crisis has prompted many uncertainties among customers. Communication is now more important than ever before as customers navigate various product purchasing channels. This is...
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Unfortunately, scam advertisements are on the rise during the COVID-19 pandemic. As The New York Times reported recently, fly-by-night businesses have been blitzing the online world with...
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Click on the player to view the webinar. Alternatively, click here. Watch Part 1 of the webinar here. Bruce McKay and Adam Dorfman continue discussions about how your brand can continue to perform...
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Click the above image to view the webinar. Alternatively, click here. Concerns over the spread and potential impact of COVID-19 (Coronavirus) continue to strain all organisations and industries to...
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The most memorable retail brands have a unique brand voice that influences the tone they use in communicating with customers, whatever the medium. Brand voice reflects a brand’s “personality” and...
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