2021 Retail Reputation Report
Our 2021 Retail Reputation Report analyzes 3.7 million customer ratings and reviews to deliver insights to help improve retailers' operations and revenue.
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Reports
This Stream includes all of our Reports
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2021 Auto Reputation Report
We analyzed over 30,000 dealerships around the world to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.
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2021 Property Management Reputation Report
Reputation reviewed renters’ opinions of more than 80,0000 multifamily residential properties across the United States in our 2021 Property Management Reputation Report.
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2021 Healthcare Reputation Report
We analyzed 348,000 customer reviews across 113,000 physicians and facilities to understand how healthcare providers manage their reputations in a world changed forever by a global pandemic.
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Unlock The Power Of Unstructured Feedback To Drive A Better Customer Experience
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2020 Auto Reputation Report
The Official 2020 Auto Reputation Report
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The State of Online Reputation Management 2020
In this report we uncover the impact of proactive online reputation management with respect to the customer journey, consumer trust and long-term business success.
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2020 Retail Reputation Report
The Official 2020 Retail Reputation Report
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2020 Auto Reputation Report Europe
The Official 2020 Auto Reputation Report Europe
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2020 Property Management Reputation Report
The Official 2020 Property Management Reputation Report
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The Impact of COVID-19 on Google My Business Listings
Our report digs into performance data to assess how and why GMB listings were affected differently from one industry to the next.
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Healthcare Consumer Survey: The Impact of Online Reviews on Selecting Providers
Read this report to learn the impact of online reviews on consumers selection of healthcare providers.
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2019 Auto Reputation Report
The Official 2019 Auto Reputation Report
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2019 Healthcare Reputation Report Q4 Update
An Analysis of Consumer Reviews for More than 3,800 Hospitals - and How Online Reputation Drives Revenue
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2019 Property Management Reputation Report
The Official 2019 Property Management Reputation Report
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2019 Retail Banking Reputation Report
The Official 2019 Retail Banking Reputation Report
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