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2019 CX Trends

We've identify five key trends that stand to shape the digital marketing strategies of marketing leaders across every industry in 2019.

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Every year, Reputation makes predictions about evolving developments and challenges in online reputation and customer experience management. We’ve identify five key trends that stand to shape the digital marketing strategies of marketing leaders across every industry in 2019. Read this guide to learn how building trust with consumers will be more critical than ever and why consolidation of ORM and CX point solutions will reduce risk, cost and complexity.