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Reporting & Analytics

Analytics is the corner stone of any high-performing organization. Learn how reporting and analytics can help you make better business decisions.

  • 4 Key Trends in Online Reputation Management for 2017

    4 Key Trends in Online Reputation Management for 2017

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  • The 6 Pillars of Online Reputation Management

    The 6 Pillars of Online Reputation Management

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  • Adapt or Die: The Power of the Reputation Economy

    Adapt or Die: The Power of the Reputation Economy

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  • Infographic: Survey Do's and Don'ts

    Infographic: Survey Do's and Don'ts

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  • Tip of the Week: Keep Survey Questions Short

    Tip of the Week: Keep Survey Questions Short

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  • Tip of the Week: Analyze Your Customer Sentiment

    Tip of the Week: Analyze Your Customer Sentiment

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  • How Retailers Can Improve Customer Service

    How Retailers Can Improve Customer Service

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  • 4 Ways Actionable Analytics Will Help You Improve Your Online Reputation

    4 Ways Actionable Analytics Will Help You Improve Your Online Reputation

    When it comes to making important decisions in life, people will often say things like, “go with your gut” or “what does your gut tell you?” In some cases your gut instinct leads...

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  • How to Use Facebook Reactions to Get Better Insights Into Your Marketing Messages

    How to Use Facebook Reactions to Get Better Insights Into Your Marketing Messages

    Do your Facebook fans like, love, or hate your content?  Previously, it was hard to answer that question with certainty. The “like” yielded some actionable data about what your followers thought...

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